Privacy Policy

This policy describes categories of personal and business information processed when providing the Service. Actual provider-specific data handling is also governed by applicable third-party notices and agreements.

1. Information collected

Account information can include name, business name, email, authentication credentials stored in protected hashed form, permissions, subscription status and support communications. Project information can include domains, keywords, locations, market/device settings, competitor domains, ranking checks, AI model citations, reports and requested business verification information. Basic technical records may include session cookies, usage records, timestamps, errors and abuse-prevention signals.

2. Purposes

Information is used to authenticate users, provide ranking and AI reports, manage subscriptions and plan limits, detect abuse, diagnose faults, respond to customers, maintain records and meet legal obligations.

3. Optional email news subscription

When you voluntarily subscribe to product news and updates, we record your email address, affirmative consent time, email confirmation status and subscription preferences. A verification email confirms control of the address before marketing emails are sent. You may withdraw consent through the unsubscribe link in any newsletter. Newsletter signups are independent of account registration and paid subscriptions.

4. External processing

To provide measurements, submitted search phrases, domains and search contexts may be shared with configured ranking or AI providers such as DataForSEO and the sources accessed through them. Hosting, communications and payment vendors may process data as needed to provide their functions. The Service should not be used to submit confidential personal information in keywords or prompts without authorization.

4A. No sale of customer data

Sevilla Local Media does not sell customer account information, email addresses, business project data, ranking histories or submitted keywords to data brokers, advertisers, or AI-training data purchasers. Information is disclosed only to service providers where required to deliver customer-authorized services, or where legally required. Third-party processors may process information under their own applicable agreements and legal obligations; customers retain their rights in submitted business data.

5. Cookies and security

The Service uses session cookies to keep authenticated sessions active. Organizational, technical and access controls seek to restrict project data by account permissions. No internet service can guarantee absolute security. Customers must use unique passwords and report suspected compromise promptly.

6. Retention

Account, transaction and report records are retained for operational, audit, security and legal requirements, and are deleted or de-identified when no longer needed subject to backups, disputes and legal obligations. Specific retention periods can vary by record type and service provider.

7. Customer choices and rights

Where applicable, individuals may request access, correction, deletion or other privacy rights through Sevilla Local Media. Requests may require identity or account verification. Mandatory rights under applicable privacy laws are not restricted by this policy.

8. Changes and contact

Material policy changes will be communicated where required. Contact Sevilla Local Media concerning data and privacy questions. The operator does not claim that search-engine provider outputs are controlled by it.

Privacy Policy | SLM Rank Tracker